by William Comcowich | Feb 28, 2018 | Twitter
Twitter’s latest crack down on automated accounts eliminated thousands of followers. Dozens of users complained their accounts were locked until they could verify their phone numbers to prove they were real. Right-wing users who saw followers disappear in droves...
by William Comcowich | Feb 28, 2018 | Facebook
Fewer people visit Facebook lately, new research reveals. The portion of Americans who use the service declined from 67 to 62 percent over the past year, according to the Infinite Dial research from Edison Research and Triton Digital. Facebook use has been growing...
by William Comcowich | Feb 23, 2018 | Public Relations
Only 6 percent organizations say they are prepared for the extensive General Data Protection Regulation (GDPR) that goes into effect in less than four months, it is reported in a new State of Data Governance Report by erwin Inc. The law greatly strengthens data...
by William Comcowich | Feb 22, 2018 | Public Relations
Predictive analytics may soon give public relations teams a crystal ball that foretells public reactions to corporate actions, media coverage and PR campaigns. Predictive analytics, advocates say, will use artificial intelligence to crunch massive amounts of data from...
by William Comcowich | Feb 21, 2018 | Social Media
Many customers prefer to use social media for customer service. Almost half (47 percent) of customers prefer to complain to companies on social media while 42 percent send emails, and only 35 percent make phone calls, according to a Sprout Social survey. That...