by William Comcowich | Nov 11, 2019 | Crisis Communications
The Federal Aviation Administration (FAA) may lift its ban on Boeing’s 737 Max aircraft early next year. But getting Boeing’s reputation off the ground is another issue. Boeing’s reputation went into a nosedive after one if its 737 Max aircraft crashed in...
by William Comcowich | Jun 17, 2019 | Crisis Communications
Some consider a rogue CEO the worst nightmare for public relations. The CEO spouts off embarrassing public comments or commits unethical or illegal actions, then arrogantly rejects critics. Rather than wondering if critics might have a point, they haughtily discount...
by Arthur Solomon | Apr 30, 2019 | Crisis Communications
Already this year, there are multiple lessons from crisis public relations situations that I doubt are taught in communications schools or at in-house agency seminars. Many lessons should be taught but are not, because they differ from crisis communications norms...
by William Comcowich | Apr 26, 2019 | Crisis Communications
Glean.info, a media monitoring and measurement firm based in Stratford, CT, has released its 2019 PR Crisis Playbook for public relations, reputation management and crisis management professionals. The guide offers the latest insights on prevention and management of...
by William Comcowich | Dec 13, 2018 | Crisis Communications
2018 saw many PR crises. In some cases, corporations handled controversies well. In other cases, not so well. Sometimes, the PR management was a major flub. While smaller companies and some well-known celebrities committed PR blunders this year, the three top PR...
by William Comcowich | Aug 31, 2018 | Crisis Communications
Mayo Clinic’s aggressive reaction to negative CNN news coverage is drawing attention in PR crisis management circles. Media relations professionals typically recommend against direct confrontation with media outlets, even when responding to negative, inaccurate...
