by William Comcowich | Jan 3, 2018 | Crisis Management
Looking back at the most significant public relations crises of 2017 can help us learn how better to handle decision-making and communications in PR crises. Product recalls, sexual harassment accusations, and Twitter attacks by President Trump all caused PR crises....
by William Comcowich | Dec 5, 2017 | Crisis Management
Hardly a day passes without news of sexual harassment allegations. More than 30 men have been fired or forced to resign after accusations of improper conduct. Sexual assault scandals of Harvey Weinstein and Kevin Spacey may take their place as some of the worst PR...
by William Comcowich | Nov 16, 2017 | Crisis Management
How quickly do companies recover from a PR crisis? Some companies recover faster than others, new research reveals. United’s Crash Landing United Airlines has yet to fully recover from its PR crisis cause by widely circulated videos of a passenger being forcibly...
by William Comcowich | Nov 14, 2017 | Crisis Management
Netflix’s PR crisis with Kevin Spacey offers several lessons for other companies. After allegations Spacey made sexual advances toward a 14-year-old boy in 1986, Netflix almost immediately dropped Spacey from the popular House of Cards program. Netflix and its...
by William Comcowich | Oct 3, 2017 | Crisis Management
The Wells Fargo scandal has increased the public’s distrust of big banks, a new survey reveals. The finding shows a competitor’s PR crisis can impact the reputations of other companies in the same industry. Americans trust big banks even less than...
by William Comcowich | Sep 12, 2017 | Crisis Management
The Equifax data breach revealed last week was one of the worse data breaches ever, and the company’s response may be one of the worst crisis management reactions ever, or at least in recent times. The Equifax reaction violated several rules of PR crisis...
