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How Brands Can Counteract Cancel Culture

by William Comcowich | Oct 5, 2020 | Crisis Communications

How Brands Can Counteract Cancel Culture Hardly a week passes without a brand being proclaimed “canceled “on the internet. Consumers express outrage at the brand’s error in judgement or perceived crime and place the #cancelled hashtag next to the brand’s name on Twitter. They vow...

How Ellen DeGeneres Stumbled in PR Crisis Management – and How She Can Recover

by William Comcowich | Aug 25, 2020 | Crisis Communications

How Ellen DeGeneres Stumbled in PR Crisis Management – and How She Can Recover PR problems for television host Ellen DeGeneres reached a boiling point when BuzzFeed News published an expose that alleged a “toxic work culture” at her show – contrary to the “be kind” image the celebrity has cultivated. More reports then...

5 Crisis Communications Lessons from Cuomo’s Coronavirus Response

by Michael Kling | Apr 16, 2020 | Crisis Communications

5 Crisis Communications Lessons from Cuomo’s Coronavirus Response Public relations experts and other commentators point to New York Gov. Andrew Cuomo’s COVID-19 communications as an example of how leaders should speak to the public during a crisis. Business leaders and PR professionals can examine Cuomo’s press...

How Bank of America Avoided a PR Crisis

by Michael Kling | Mar 31, 2020 | Crisis Communications

How Bank of America Avoided a PR Crisis Bank of America reacted quickly and successfully to dodge an oncoming PR crisis. Its trouble started when California Gov. Gavin Newsom announced at a press conference last week that banks, including four of the nation’s five largest banks, agreed to a 90-day...

PR Doubles Down on Coronavirus Communications Efforts

by William Comcowich | Mar 19, 2020 | Crisis Communications

PR Doubles Down on Coronavirus Communications Efforts As businesses, schools and nonprofits close or revamp operations to limit the spread of the coronavirus, officially termed COVID-19, communications has become vital. Marketing and PR must rise to the occasion to relay important information to consumers, employees and...

Houston Astros Strike Out on PR Crisis Communications

by William Comcowich | Feb 28, 2020 | Crisis Communications

Houston Astros Strike Out on PR Crisis Communications The Houston Astros may have won the 2017 World Series, but the team lost the public relations ballgame following revelations they used an illegal sign-stealing scheme that season. Major League Baseball suspended the Astros team manager and general manager and...
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