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The recent data security breaches of multiple federal agencies highlight the ongoing threat of cyber attacks and breaches. Hackers with suspected ties to Russia gained access to government systems through third-party vendor SolarWinds. Up to 18,000 SolarWinds...
The Federal Aviation Administration (FAA) has cleared the Boeing 737 Max to fly again, but can Boeing’s reputation soar again? Boeing’s reputation crashed when a 737 Max jet crashed in Indonesia in late 2018, killing all aboard, then another 737 Max aircraft...
Talk show host Ellen DeGeneres, intending to salvage her reputation, began her show’s new season with an on-air apology. Responding to media reports of “a toxic work environment” at her show, DeGeneres said she takes responsibility for her show and...
Some public relations teams disdain working with corporate lawyers during a crisis. Lawyers speak and write in ambiguous, impersonal corporate language. Lawyers are known for delaying or withholding comments when crises demand fast responses. In their efforts to...
Wells Fargo continues to suffer PR consequences from its long-running saga involving unrealistic sales quotes and fake customer accounts. Most recently, Wells Fargo agreed to pay $3 billion to resolve criminal and civil cases. Between 2002 and 2016, the bank...
Many organizations have created PR crisis management plans. Far fewer practice them. Almost two-thirds of business executives have a crisis management plan in place, reveals a survey by PR News and CS&A International. Out of that group, almost 40% have never...
