Since video productions cost more than writing articles, their costs spiked. And surprisingly, their website traffic dropped. According to data from comScore, publishers that pivoted to video this summer suffered a 60 percent drop in traffic in August compared to the same period from a year ago, Digiday reports. Video may not have caused the traffic declines. Some publishers may have lost traffic anyway.
Erroneous Strategies of Publishers
Still, some people question the logic of laying off inexpensive writers, producing more expensive videos, and hosting them on outside platforms like YouTube and Facebook that have opaque metrics and may not have the best interests of publishers in mind. Publishers should admit their pivot to video failed and examine why it did, says digital media strategist Heidi N. Moore in the Columbia Journalism Review.
The problem is not video itself but poor strategy, substandard quality and faulty measurement. Relying on Facebook for reach and referral traffic was especially ill-advised. Monetizing audiences on third-party platforms is more difficult than it is on owned properties, and Facebook may reduce reach and referral traffic of publishers at any time.
“People are becoming overly dependent on platforms, and it is becoming dangerous,” Matt Prohaska, CEO of Prohaska Consulting, told Digiday.
Should Marketers Pivot to Video?
Mainstream media publishers hold a strong influence over content marketing trends. “If major media brands say that video is The Future, you can bet your last dollar that marketers won’t take long to follow suit,” writes Dan Shewan, a content marketing specialist at WordStream Inc.
Marketing and PR can learn from publishers’ mistakes. Like media companies, brands are pivoting to video in large numbers. Many also flop. Not all text translates well to video. Not all stories require video. The most successful marketing videos offer compelling content with captivating visuals.
Good marketing videos offer strong engagement, can improve conversions, and can easily be repurposed to recover the initial cost and time investment. That’s important to remember if you hire a third-party production company, Shewan advises. Before you sign a contract, it’s important to understand who owns the assets after production and if you have legal permission to use video content without paying additional fees.
All video production commissioned by marketers should be created under a “work for hire” contract so that the organization paying the bill owns the audio/video material that’s created. In the absence of a work for hire agreement, the production company owns the created video material and can resell it, according to intellectual property law.
Cons of Video Marketing
Marketing videos have a number of limitations. Video production costs can be high. Even low-end equipment can run into the thousands of dollars. Novices often commit costly mistakes. Creativity and production quality greatly affect results achieved.
Not all audiences love videos. Many people (41 percent) said they find reading text quicker and more convenient, according to a report from the Reuters Institute for the Study of Journalism.
Some people lack the equipment or internet access to view videos. More than 2 million Americans still accessed the web primarily through AOL dial-up connections as of just two years ago. Only about a third of the world’s population had internet connections as of 2012, according to Statista.
In addition to carefully studying your organization’s audience, it’s essential to consider the type of video content you will produce. Videos work well for “how to” programs, to reveal a personality in interviews, and to provide an audience with a look inside the inner workings of a “black box” or company. Rule of thumb: Don’t use video unless the visuals add to the story.
Bottom Line: Major media publishers that pivoted to video lost website traffic. Poor strategy, lackluster quality and misunderstanding their audiences may be to blame. Their stumble offers a cautionary tale for marketers who are eager to embrace video.
William J. Comcowich founded and served as CEO of CyberAlert LLC, the predecessor of Glean.info. He is currently serving as Interim CEO and member of the Board of Directors. Glean.info provides customized media monitoring, media measurement and analytics solutions across all types of traditional and social media.