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Better Ways than Non-Disparagement Clauses to Handle Negative Online Reviews

by William Comcowich | May 14, 2015 | Online Reputation Management

Online reviews have a major effect on buying decisions. There’s just no doubt about that. That’s why businesses strive to promote positive comments and monitor comment boards in order to quickly respond to negative reviews. Some businesses have tried to prevent...

PR Responsibility: Educating C-Suite on Power & Perils of Social Media

by William Comcowich | Apr 13, 2015 | Crisis Management

  Social media and public relations experts warn that high-level corporate executives fail to appreciate both the power and the dangers of social media. Senior marketers polled by Useful Social Media reported that only half of all boardrooms believe social media...

Steps to Effective Online Reputation Management

by William Comcowich | Feb 18, 2015 | Online Reputation Management

  Managing an organization’s online reputation can be like herding unruly cats. The idea is to guide social media conversation about your organization or brand to a more positive light, intervene to limit negative comments and magnify the positive ones. The most...

Predictions for Media Monitoring and Measurement in 2015

by William Comcowich | Jan 14, 2015 | Media Measurement

2015 will likely be a tumultuous year for PR and social media measurement. Consolidation was big news in measurement services in 2014. GTCR, a private equity firm, acquired Cision, Vocus, Visible Technologies and Gorkana and started the process of integrating the...
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