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5 Ways to Avoid Saying “No Comment” to Reporters

by William Comcowich | Sep 5, 2018 | Media Relations

5 Ways to Avoid Saying “No Comment” to Reporters Most all media relations veterans recommend that spokespersons avoid saying “no comment” to the media in most all situations. Just say “no” to no comment, PR experts urge. Seasoned PR executive compare uttering those words to admitting guilt or to waving a red flag in...

Activist CEOs Walk a Reputation Management Tight Rope

by William Comcowich | Sep 5, 2018 | Public Relations

Activist CEOs Walk a Reputation Management Tight Rope More CEOs are speaking out on political and social issues, and the public is paying attention, new research reveals. Americans believe CEO activism will increase and more corporations will take stands on controversial issues. While many Americans have changed their...

How to Use Data Analytics to Personalize Messages & Improve the Customer Experience

by William Comcowich | Sep 4, 2018 | Data Analytics

How to Use Data Analytics to Personalize Messages & Improve the Customer Experience Most brands use data to develop marketing campaigns and customer messages. A handful of other major companies such as Amazon and Netflix draw on large databases to personalize customer messages. At the opposite end of the spectrum, many marketers create offers that...

Was Mayo Clinic’s Forceful Response to Negative News the Right Strategy?

by William Comcowich | Aug 31, 2018 | Crisis Communications

Was Mayo Clinic’s Forceful Response to Negative News the Right Strategy? Mayo Clinic’s aggressive reaction to negative CNN news coverage is drawing attention in PR crisis management circles. Media relations professionals typically recommend against direct confrontation with media outlets, even when responding to negative, inaccurate...

9 Nifty PR Writing Techniques to Grab Skim Readers

by William Comcowich | Aug 31, 2018 | Writing

9 Nifty PR Writing Techniques to Grab Skim Readers Chances are, you won’t read this article. Most people won’t. Most people will skim it. Everyone’s too busy and too overwhelmed with information to actually read much, especially online. Heat map studies prove that after the headline and introduction,...
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