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New Research: Companies Tap Social Media Listening for Customer Insights during Covid-19 Crisis

by Michael Kling | Sep 9, 2020 | Social Media Monitoring

New Research: Companies Tap Social Media Listening for Customer Insights during Covid-19 Crisis Social media listening emerged as one of the most popular strategies for rapidly gaining information about consumers’ changing preferences. Just over half (51%) of companies surveyed turned to social media listening platforms to learn about consumers’ changing...

12 Important Ways Social Media Listening Can Benefit Your Business

by William Comcowich | Sep 9, 2020 | Social Media Monitoring

12 Important Ways Social Media Listening Can Benefit Your Business Social media listening can benefit businesses in many different ways. Sometimes, social media impacts a business negatively, such as when consumers criticize its products or services. More importantly, however, social media listening helps guide a business to growth –...

4 PR & Marketing Lessons from Political Campaigns

by Michael Kling | Sep 8, 2020 | Public Relations

4 PR & Marketing Lessons from Political Campaigns The 2020 presidential campaigns are well underway. While political pundits, the news media and the general public are following the candidates’ comments and their campaigns’ operations, public relations and marketing professionals may also wish to follow...

12 Key Strategies to Create Awesome Social Media Memes

by William Comcowich | Sep 4, 2020 | Social Media Marketing

12 Key Strategies to Create Awesome Social Media Memes Brands have learned that social media users love memes. Attention-grabbing images combined with a few brief humorous or clever words tend to garner high engagement and can spread widely on social media. Memes can humanize a brand, concisely summarize a complex idea,...

How to Measure Podcast Results for Marketing & PR

by William Comcowich | Sep 4, 2020 | Podcasts

How to Measure Podcast Results for Marketing & PR With the boom in working from home this year, the many people who listened to podcasts while commuting dwindled. Despite the substantial drop in podcast listeners due to Covid-19, podcasting remains a viable PR and marketing strategy. The much-predicted popping of a...
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